Shipping policy

Shipping and delivery

Last updated: November 9, 2026

Our current catalog ships to the United States. Standard US shipping is free for the products currently offered. Any applicable taxes are shown at checkout.

Orders are fulfilled by third-party supplier partners and shipped from their US locations. Products from different suppliers may arrive separately.

Most current products have an estimated total processing and delivery time of 4–6 business days. The Compact Digital Kitchen Scale is estimated at 6–9 business days. Refer to the product page for its estimate. Business days exclude weekends and holidays. These are estimates, not guaranteed delivery dates.

Tracking is provided when available. If delivery is delayed or an order does not arrive, contact us through our contact form with your order number so we can investigate and arrange an appropriate resolution. If we cannot fulfill an order, we will notify you and refund the unfulfilled items.

Check your delivery address carefully before placing an order. Contact us promptly for changes; changes cannot be guaranteed after processing begins.